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Dialing Preferences

PageSender can use Smart Dialing to be clever about how it dials the phone, relieving you of much of the burden. PageSender comes configured for 1 + ten digit dialing in North America. Please read on for additional dialing configurations.

General Dialing Notes

  • Special characters useful in the Dialing Prefix or Dialing Suffix:
    • ^ - (caret) instructs modem to use calling tones, allowing fax/(answer)phone devices to identify your call as a fax
    • , - (comma) pause for two seconds
    • @ - (at symbol) wait for silence
    • & - (ampersand) wait for credit card tone
    • P - use pulse / rotary dialing
    • T - use tone dialing
    • W - wait for (another) dial tone
  • To dial 9 for an outside line, change the Dialing Prefix to "T^9,"
  • To disable call waiting, change the Dialing Prefix to "T^*70,"
  • When using Smart Dialing, you must enter the area code – PageSender cannot recognize local numbers

Smart Dialing is on by default. If you would prefer to enter everything which needs to be dialed manually, you may turn off Smart Dialing by unchecking the Use Smart Dialing checkbox in the Dialing Preferences.

Smart Dialing Preferences for North America

Option 1: 1 + ten digit dialing

This is PageSender's default setting. Within country code 1, PageSender will always dial 1 + ten digits. For example, if you enter 408-884-2320 in the A/C & Number column of the fax envelope, PageSender will dial 1-408-884-2320. If you enter 707-202-7891, PageSender will dial 1-707-202-7891.

Country Code

1

Local Area Code(s)

(blank)

International Dialing Prefix

011

Domestic Long Distance Prefix

1

Option 2: 7 digit local dialing, 1 + ten digit long distance dialing

This option requires you to set your area code. Within your area code, PageSender will dial 7 digits. Outside your area code, PageSender will dial the Domestic Long Distance Prefix plus the area code and number. For example, if your area code is set to 408 and you enter 1-408-884-2320, PageSender will dial 884-2320. If you enter 707-202-7891, PageSender will dial 1-707-202-7891.

Sometimes, it is necessary to dial 1 or 1 plus the area code when dialing within your own area code (sometimes known as "local long distance"). Simply add a 1 or 1 plus your area code in A/C & Number and PageSender will dial correctly. For example, if you enter 1-884-2320, PageSender will dial 1-884-2320. If you enter 1-408-884-2320, PageSender will dial 1-408-884-2320.

Country Code

1

Local Area Code(s)

408   (substitute your own area code)

International Dialing Prefix

011

Domestic Long Distance Prefix

1

Option 3: local ten digit dialing (possibly with multiple local area codes)

Some areas (for example, much of Canada and Denver, CO) require you to dial ten digits locally and 1 + ten digits for calls outside your local area code(s). This option requires that you set list your Local Area Code(s) separated by spaces and check the box labeled Dial area code for local calls. With the settings below, if you enter 303-555-1212, PageSender will dial 303-555-1212. If you enter 408-884-2320, PageSender will dial 1-408-884-2320.

Country Code

1

Local Area Code(s)

303 720   (and check Dial area code for local calls)

International Dialing Prefix

011

Domestic Long Distance Prefix

1

Option 4: always ten digit dialing

Some areas (for example, Dallas / Fort Worth, TX) require you to dial ten digits regardless of where you are calling. This option requires that you set both the Local Area Code(s) and Domestic Long Distance Prefix to blank. Now, if you enter 408-884-2320, PageSender will dial 408-884-2320. If you enter 707-202-7891, PageSender will dial 707-202-7891.

Country Code

1

Local Area Code(s)

(blank)

International Dialing Prefix

011

Domestic Long Distance Prefix

(blank)

Smart Dialing Preferences Outside North America

While the same basic principles apply to dialing outside North America as within, it's worth noting that what are called area codes in North America are typically called city codes elsewhere and that it is very important to set your country code if you are outside North America. Here are some example international settings:

Hamburg, Germany

Country Code

49

Local Area Code(s)

40

International Dialing Prefix

00

Domestic Long Distance Prefix

0

With these settings, if you enter 40-411-71-222, PageSender will dial 411-71-222. If you enter 30-2023-4269 to fax the Hilton Berlin, PageSender will dial 0-30-2023-4269. If you enter Ctry of 1 and A/C & Number of 408-884-2320 to fax SmileOnMyMac, PageSender will dial 00-1-408-884-2320.

Hong Kong

Country Code

852

Local Area Code(s)

(blank)

International Dialing Prefix

001

Domestic Long Distance Prefix

(blank)

Hong Kong has no area or city codes. With these settings, if you enter 2845-1598, PageSender will dial 2845-1598. If you enter Ctry of 1 and A/C & Number of 408-884-2320 to fax SmileOnMyMac, PageSender will dial 001-1-408-884-2320.

Tokyo, Japan

Country Code

81

Local Area Code(s)

3

International Dialing Prefix

011

Domestic Long Distance Prefix

0

With these settings, if you enter 3-5776-3910 to fax Bridge1 Software, PageSender will dial 5776-3910. If you enter 6-6614-7800 to fax the Hyatt Regency Osaka, PageSender will dial 0-6-6614-7800. If you enter Ctry of 1 and A/C & Number of 408-884-2320 to fax SmileOnMyMac, PageSender will dial 011-1-408-884-2320.

Some area codes in Japan require that you dial 0 first for some numbers even when dialing within your local area code. For example, let's say your area code is set to 48 and you wish to dial 460-1111. Simply enter 048-460-1111 as the A/C & Number, and PageSender will dial 048-460-1111.

Dialing Q&A

Why does PageSender always dial a 1 before the fax number?

PageSender comes configured for 1 + ten digit dialing, and expects you to include the area code in the A/C & Number column of the fax envelope. You can change this default with the help of the information above. To take full advantage of Smart Dialing, you should enter phone numbers in your address book in the format +[country code]-[area code]-[number] (for example: +1-408-884-2320). The country code for the US is 1.

How do I get PageSender to generate "calling tones" for combination fax/answering devices?

Please do the following:

  1. Launch PageSender Fax Center (in Applications)
  2. Select Preferences from the PageSender Fax Center menu
  3. Press the Dialing button in the toolbar of the Preferences window
  4. Change your Dialing Prefix to T^

Notes:

  • The second character in step 4 is a caret, formed by pressing shift-6 on a US keyboard

  • The caret instructs your modem to send "calling tones" when making a fax call

  • Newer Apple Internal Modems do not play the "calling tones" through the computer speaker, but all Apple Internal Modems generate the "calling tones" on the line

How do I set my default country code?

Please do the following:

  1. Launch PageSender Fax Center (in Applications)
  2. Select Preferences from the PageSender Fax Center menu
  3. Press the Dialing button in the toolbar of the Preferences window
  4. Change the Country Code to whatever you'd like

How can I dial without a dialtone (for example, from behind a PBX)?

Please do the following:

  1. Launch PageSender Fax Center (in Applications)
  2. Select Preferences from the PageSender Fax Center menu
  3. Press the Modem button in the toolbar of the Preferences window
  4. Check the box labeled Ignore dial tone when dialing


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